A clear process from idea to launch

How We Work

Each stage has a defined purpose, so you always know what is happening, what we need from you and what comes next.

01
Discover

Agree what success looks like

We clarify your audience, business goals, required content, functionality and practical constraints.

  • Business and customer context
  • Website goals
  • Required pages and features
  • Responsibilities agreed
02
Plan

Create the right structure

We turn the brief into a page plan and customer journey, then agree the visual direction.

  • Sitemap and navigation
  • Homepage direction
  • Content checklist
  • Feedback checkpoint
03
Build and review

Bring the website together

We build the responsive WordPress site, add the agreed content and work through the planned review rounds.

  • Responsive implementation
  • Content population
  • Forms and integrations
  • Consolidated feedback
04
Launch and support

Move confidently into live service

We complete the final checks, deploy the website and explain how it will be managed after launch.

  • Launch checklist
  • Form and link tests
  • Administrator handover
  • Hosting and care options
AI
Connected AI & automation

Include the workflow in discovery

If automation is relevant, we map the people, data, systems and approval points before proposing a technical solution.

  • Process discovery
  • Data and access review
  • Human control points
  • Separate delivery and support scope

Automation and AI work is assessed, delivered and priced separately through Kilwhiss Automate.

Explore AI & Automation

Discuss your website

Tell us what you need and we will recommend a sensible scope and next step.

Request a quote