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A straightforward route from product to payment

E-commerce Websites

WooCommerce websites shaped around the catalogue, customer journey and daily work required to operate the shop.

01
Plan the catalogue

Help customers browse

Categories, variations, product information and imagery need a consistent structure.

  • Category architecture
  • Product requirements
  • Variation planning
  • Image standards
02
Design the journey

Reduce checkout friction

Navigation, products, basket and checkout are configured around the delivery model.

  • Product templates
  • Basket and checkout
  • Payment connection
  • Delivery rules
03
Cover operations

Make orders manageable

Customer emails, order states and administration responsibilities are agreed and tested.

  • Order notifications
  • Store administration
  • Policy links
  • Test orders
04
Launch and improve

Start with a dependable foundation

The store is checked with realistic products and transactions before handover.

  • Responsive checks
  • Payment testing
  • Analytics where agreed
  • Care options
AI
Connected AI & automation

Connect orders to day-to-day operations

WooCommerce events can support defined workflows for staff, customers and fulfilment without hiding important decisions.

  • Order and stock notifications
  • Customer-service routing
  • Internal fulfilment tasks
  • AI-assisted summaries with review controls

Automation and AI work is assessed, delivered and priced separately through Kilwhiss Automate.

Explore AI & Automation

Discuss your website

Tell us what you need and we will recommend a sensible scope and next step.

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